By E-mail: customer.relations@west-dunbarton.gov.uk In Writing: West Dunbartonshire Council, Citizen Relations, 6-14 Bridge Street, Dumbarton, G82 1NT. E-Mail: wdhscp@west-dunbarton.gov.uk Complaints Department is not affiliated to, linked with or otherwise endorsed by West Dunbartonshire Council. All product and company names are trademarks or registered trademarks of their respective holders. To complain to West Dunbartonshire Council, contact their complaints line on 01389 737000 or 01389 738282. Recommendations West Dunbartonshire Council Senior Officer Mr John Kerr Date Registered 4 Jan 1996 Landlord type Local authority Clients Mixed Settlement Urban Asset Owning Yes Statutory Intervention No Correspondence address John Kerr, West Dunbartonshire Council, 16 Church Street, G82 1QL West Dunbartonshire is one of the 32 local government council areas of Scotland. West Dunbartonshire Council Service provider number: SP2003003383 Care service number: CS2004077075 If you wish to contact the Care Inspectorate about this inspection report, please call us on 0345 600 9527 or email us at enquiries@careinspectorate.com Inspection report continued West Dunbartonshire Council Home Care Service, page 2 of 31 West Dunbartonshire also borders onto Argyll and Bute, East Dunbartonshire, Renfrewshire and Stirling. Noise complaints - the percentage of initial noise complaints that were dealt with in one day 24 88.5 95.1 86.7 22 West Dunbartonshire Council Complaints Email & Phone | Resolver picture. Visit Homepage. Please note by calling or completing the online form your complaint will reach us quickly. Call Customer Contact Centre on 01389 738282. A council tenant complains about damp in their home every week, it has been revealed. How to make a Complaint to West Dunbartonshire Council. 4.1 West Dunbartonshire Council Environmental Health Service understand the need for expanding community outdoor activity. East Dunbartonshire also shares a border with North Lanarkshire, Stirling and West Dunbartonshire. It contains many of the suburbs of Glasgow as well as many of the city's commuter towns and villages. Someone … Telephone: 01389 776833. ADVERT. If they think it is, the hedge owner may have to trim the hedge to comply with the law. It borders onto the north-west of the City of Glasgow. West Dunbartonshire Youth Council Lockdown Heroes-The WDYC are looking for you to nominate young people (ages 12-25) who have gone above and beyond during lockdown! Please don't include any personal or financial information, Adults with Incapacity (Scotland) Act 2000. Visit Contact Page. ... has since written to the council following a number of complaints from constituents and is calling for the local authority to move to a supermarket voucher system. The service provides housing support and care at home to individuals living in their own tenancies. Local Councillors have reported an increase in complaints of dog fouling in the Dunoon area to them by members of our community. On the 21st of August 2014 Ms Lindsay Scott, supervised by Mr Drew Lyall, Mental Health Officers in West Dunbartonshire, began an investigation under the Adults with Incapacity (Scotland) Act 2000 which concerned a Power of Attorney granted on the 9th of July 2014 by the late Marion McLaren Boyle of Renton, Dunbartonshire. Call Customer Contact Centre on 01389 738282, Email Customer Services on contact.centre@west-dunbarton.gov.uk, Call Out of hours emergency on 0800 197 1004. Providing services and resources council. Contextual data We are an independent directory of contact information that enables consumers to quickly and efficiently find appropriate contact information and discus their own complaint experiences with other internet users. Overview Two complaints were submitted on behalf of four households whose properties shared a rear boundary with a site (the Site) which was developed for housing. Please note by calling or completing the online form your complaint will reach us quickly. NHSGGC covers six local authority areas: Glasgow, East Dunbartonshire, West Dunbartonshire, East Renfrewshire, Renfrewshire and Inverclyde. Specific complaints and conclusions The complaints which have been investigated are that the Council: East Dunbartonshire is one of the 32 council areas of Scotland. 2. My west dunbartonshire youallows. This could be anything from volunteering to offering support to those who are vulnerable. West Dunbartonshire Council Learning Disability Service was registered by the Care Inspectorate on 1 April 2011 to provide a service to adults with learning disabilities living in their own homes. We have 3 Authorised Officers in terms of the Act however the majority of our work falls to our 1 designated Dog Warden. Cookie Policy. picture 2. If they are unable to resolve the matter for you or you did not feel comfortable going directly to the service area, please contact the Citizen Relations Team By phone:01389 738273 Online: Online complaint form By E-mail: customer.relations@west-dunbarton.gov.uk In Writing: West Dunbartonshire Council, Citizen Relations, 6-14 Bridge Street, Dumbarton, G82 1NT Please note by calling or completing the online formyour complaint will reach us quickly. Miss Boyle wa This feeds the hope that you may be ready to honestly re-examine and if justified, as we believe, then to courageously correct yourself. Comments are moderated so may not appear immediately. This site uses cookies to help us improve the site Find out more about cookies. All of these must be taken into account in considering how a council is performing. Subject: Complaint: The West Dunbartonshire Council's Boycott Is Actively RACIST We have just read your reply to David Frankfurter's complaint, and we do appreciate the time and effort you took to send that. Solve your East Dunbartonshire Council Complaints via Resolver, the independent tool endorsed by MoneySavingExpert. Call Out of hours emergency on 0800 197 1004 Comments. At a Meeting of the West Dunbartonshire Health & Social Care Partnership Board held in Committee Room 3, Council Offices, Garshake Road, Dumbarton on Wednesday, 1 March 2017 at 2.00 p.m. You can find contact details for West Dunbartonshire Council above. However they would object to the use of these facilities for community lets without the construction of an acoustic fence as recommended by the acoustic consultant’s report dated 7 th May 2014 for the original school. We'll help you escalate to Scottish Public Services Ombudsman and Information Commissioner’s Office if needed. Please do not post any personal information relating to yourself, or employees of West Dunbartonshire Council as these comments will not be approved. Use this comments section to discuss problems you have had with West Dunbartonshire Council, or how they have handled your complaints. East Dunbartonshire Council. • There is a resource issue associated with this . They can also be contacted by mail and online contact form if required. Email Customer Services on contact.centre@west-dunbarton.gov.uk. for example your National Insurance or credit card numbers. Paul Walker, chairman of the hearing panel for the Standards Commission did not refer to corruption allegations in a statement given to the Dumbarton Reporter. OPEN FORUM . West Dunbartonshire Council Information on council performance comes from statutory performance indicators, value for money and other reports. Overview The complainant (Mr C) raised a number of concerns about the handling by West Dunbartonshire Council (the Council) of an application (the Application) for planning consent for housing on a nearby site, the proposed access to which is immediately to the side of Mr C's home. Initial complaints should be directed to West Dunbartonshire Council directly. West Dunbartonshire Council - Clydebank:Sold Property Section 57 Cochno Street,Clydebank,G81 1RQ, Clydebank, G81 Complaints Procedure West Dunbartonshire Council. West Dunbartonshire Council has repeatedly pointed out that Police Scotland were called in and consulted but that there was not sufficient evidence to bring charges against any council employee. The area lies to the west of the City of Glasgow and contains many of Glasgow's commuter towns and villages, as well as the city's suburbs. Please note, Citizens services and the online form is not manned 24 hours. picture 1. West Dunbartonshire Council complaints contacts. West Dunbartonshire Council Information on council performance comes from statutory performance indicators, value for money and other reports. The board has recorded more than 36,000 confirmed Covid-19 cases, greater than the combined total for eleven of Scotland’s fourteen health board areas. The Provost advised that Open Forum questions had been received from (1) Mr Andrew Muir in connection with the Social Work Complaints Review Sub- If your complaint is regarding noise or anti social behaviour out with office hours please contact the out of hours Anti Social Behaviour Team on 01389 772048. WEST DUNBARTONSHIRE COUNCIL Report by Strategic Lead - Resources Corporate Services Committee: 13 November 2019 Subject: Resources Delivery Plan 2019/20: Mid-Year Progress 1. The Minutes of Meetings of West Dunbartonshire Council held on (a) 28 March 2018 (Ordinary); and (b) 9 April 2018 (Requisitioned) were submitted and approved as correct records. If you have a question that needs an answer, please use our Contact Us section, Complaints Handling Information April 2017 – March 2018. Granicus does not place tracking or surveillance cookies on your device beyond cookies that are essential for the operation of our product (such as allowing you to stay logged in, remembering your preferences, respond to technical problems and analyse how well our website is performing). Online complaint form. Purpose 1.1 The purpose of this report is toadvise Members of the mid-year progress of the Resources Delivery Plan for 2019/20. West Dunbartonshire Council has confirmed that the local authority has had 64 complaints … West Dunbartonshire Council • We have found the 2010 Act very useful and have served numerous DCN’s over the last few years. A tougher lockdown could have to be imposed in West Dunbartonshire if residents don’t stick to the new rules, warns the council leader. Contact the Service area direct, a member of staff will try to sort things out for you on the spot. Council's new building | West Dunbartonshire Council picture. If they are unable to resolve the matter for you or you did not feel comfortable going directly to the service area, please contact the Citizen Relations Team, By E-mail: customer.relations@west-dunbarton.gov.uk, In Writing: West Dunbartonshire Council, Citizen Relations, 6-14 Bridge Street, Dumbarton, G82 1NT. You will be able to display good knowledge of the Local Authority Complaints Handling Process and Council working practices. Further details about all of the information below are available in Section 1 of this document. let them know that if they don't cut it, you'll apply to the council for a 'high hedge notice' If you ask the council for help, they'll send someone to your home to check whether the hedge is a high hedge. It is easier to resolve complaints if made quickly and directly to the service area concerned, Staff will try to resolve the matter for you on the spot or if they cannot and further action is required they will let you know and pass this to our Citizen Relations Team to take forward. He added: “Compared to other councils, Glasgow City Council appear to be dragging their heels on collecting vital revenue funds.” The largest 10 vacant and derelict sites in Scotland Glasgow’s neighbouring West Dunbartonshire was due £19,900 – more than … West Dunbartonshire Council: Cash, £2.45 a day; West Lothian Council: Cash, £3 a day; More on this story. If you are not satisfied with the outcome of this resolution, or if you do not wish to pursue this option, please contact us to submit a stage 2 complaint at: West Dunbartonshire Health & Social Care Partnership 16 Church Street, Dumbarton, G82 1QL. 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